EKEN V5 Video Doorbell Smart Wireless WiFi Security Door Bell Visual Recording Home Monitor Night Vision Intercom door phone

Regular price $66.41
/
Shipping calculated at checkout.

Color

Standard: Video Doorbell Option 2: Video Doorbell + 3 * Batteries Option 3: Video Doorbell + 3 * Batteries + Chime Option 4: Video Doorbell + 3 * Batteries + Chime + 8GB memory Card Option 5: Video Doorbell + 3 * Batteries + Chime + 32GB memory Card Option 6: Video Doorbell + 3 * Batteries + Chime + 8GB memory Card + Wifi Extender Option 7: Video Doorbell + 3 * Batteries + Chime + 32GB memory Card + Wifi Extender Note: In the normal condition, the family wifi signal only 15-30 meter without wall. If your home wifi Router is longer, you can add more a wifi extender to solve this problem. EU, US, AU, UK plug for Different countries. US Plug (White): United States / Mexico / Canada /Japan / Thailand / Colombia UK Plug (Black): United Kingdom / Malaysia / Singapore AU plug (Black): Australia / New Zealand EU Plug (White): Other Note: You can leave message that what Plug you need, Thank you.

Notice:

There is two kinds of chime and Wifi extender in Spain warehouse and poland warehouse. We will ship in ramdom.

Smart Wireless WiFi Security Eye Door Bell Visual Recording Remote Home Monitor Night Vision Video Intercom Phone Call Doorbell Features: 1.Three 18650 specification batteries. 2.Million HD pixels collocated with 166 degree wide-angle lens 3.Support mobile phone remote fast wake up device within 1 second. 4.2.4G Wi-Fi connection 5.High quality two-way talk with noise cancellation 6.Support PIR motion detection, when someone hovers at the door, immediately alerts push notifications to the mobile phone. 7.Day and night mode automatic switching, whether day or night, the image is clearly visible, for your safety and family security

FAQ: Q: Why the doorbell cant turn on with the batteries? A: You need to take off the sticker on the batteries and it will work. Q: If wifi signal is too weak near the door, How can I solve the signal problem? A: You shall order with the wifi extenter, It will hope you extend the wifi signal distance. Q: What power it support, AC power or DC power? A: It support 18-24V AC power. Q:I order with battery, why I can't turn on the camera? A:All battery sent with a Insulating film, you shall move out it before you use. Q:Why my new battery work short time? A:For airline require: all rechargable battery must keep 0-60% power, if not, parcels can't be shipped by air post. So some battery is empty or less power. please charge battery full at the first time you use. Q:Is the night mode on auto at night? A:Yes, It build in Photosensitive chip, Night mode will on auto at night. Q:My house is a villa, I don't want the camera doorbell call me always. How can I do? A:In the setting, you can Turn off the PIR detection. Then it will not call you if no body click the doorbell button. Q: Sometimes, the camera will disconnection in my phone, how can I do? A: Transfer wifi connect to 4G, or transfer 4G to wifi. and then restart the XSH app. If problem can't be solve, then restart the doorbell. Q: Is every doorbell check before shipping? A: Yes, Before we sent, all doorbell tested wifi connect, chime connect, video quality, sounds quality, Night mode, motion detection ....etc. Q: Is the doorbell support Intercom? A: Yes, it support 2CH Intercom. No matter where are you, people near the door can speak with you if your phone has wifi or 4G signal. Q: Is the doorbell support 5GHz wifi or only 2.4G. A: It support only 2.4G. Q: Is one Doorbell support 2 or more chime? A: Yes, One Doorbell support connect multi chime. Q: If the battery power run out, How can I do? A: you can use the charger with micro USB 5V power.

FREE STANDARD WORLDWIDE SHIPPING ON ALL ORDERS!

FREE EXPRESS SHIPPING ON Orders OVER $49.99! (US, UK, CA, AU, EU)

For free express shipping on orders over $49.99, order value must total $49.99 or more before applicable taxes. Offer valid only on eligible items. Items in your cart that are not eligible will ship standard by default. Shipping will automatically be deducted at checkout. Offer is limited to Express delivery within the US, UK, CA, EU and AU. The entire order must ship to a single address. This does not apply to prior purchases or open orders and cannot be combined with any other offer.

Promotion may be modified or terminated at any time. Certain restrictions and exclusions apply.

Express Shipping Non-Eligible Items:

Any item which contains an inner battery

Any item that surpasses express shipping regulations in size

(Length + Width + Height < 23.62 in or 60 cm)

Any item that surpasses express shipping regulations in weight

(Max Weight < 9.92 lbs or 4.5 kg)

SHIPPING

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide you with the very highest levels of responsiveness.

The time frame for order delivery is divided into two parts:

Processing time: Order verification, tailoring, quality check, and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed.

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. 5-8 Day Express Delivery to USA, UK, AU & CA. 15 to 25 day Standard delivery to all other Countries.

REFUND AND RETURN POLICY

Our store General Item Return Policy

In most cases, items shipped from our store can be returned within 3 days of delivery or 30 days after shipment if the delivery date is not traceable. If your order was shipped to Brazil or Russia, you can send it back to us within 40 days after shipment. You will receive an e-mail containing the shipment date and other details of your order after it has been shipped. Some products have different policies or requirements associated with them.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and you must be able to provide proof of purchase. These terms are not negotiable.

Please contact us before returning a defective item in order to receive the return shipping address and other instructions.

30 DAY PRODUCT GUARANTEE

Did your item arrive damaged, different, or not working?

If so, you are protected and can make a claim. The procedure is outlined below.

1. Within 30 days of receiving the product contact us with a photo & video explaining the issue and whether you want a refund or replacement. We will also require proof of purchase. 

2. We will review the claim and contact you if we need more information.

3. If Approved, we will refund or resend the item, you may also be asked to return the product.

Will I need to send the item back to Our store?

Only high-value products need to be returned. High value is determined by our service team and is usually an item around $30 or more. If the item is not high value then you do not need to return it and can keep the faulty product.

If we ask you to return the product we will discuss with you the most cost-effective way to return it to us and give you full instructions including our address. You will receive your full/partial refund once we have received and checked the product.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all previous steps and you still have not received your refund yet, please send us an email at support@pandaplaystore.com.

SALE ITEMS (if applicable)

Only regular priced items may be refunded, unfortunately, items on sale cannot be refunded.

EXCHANGES (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at support@pandaplaystore.com so that we can provide you with a return shipping address and label.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping Informations

What Shipping Methods are Available?

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How Long Will it Take To Get My Package?

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How Do I Track My Order?

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Do I Need A Account To Place Order?

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FAQ Second Version
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